Refund Policy

1. Cancellation & Refund Eligibility

You may request a cancellation before your scheduled pickup time. Refunds will be applicable as follows:

• 24+ hours before pickup: 100% refund.
• 12–24 hours before pickup: 50% refund.
• Less than 12 hours: No refund.

2. Refund Process

1. Send your cancellation request and booking details to contact@tezztravels.com.
2. Once verified, refunds are initiated within 7–10 business days.
3. Refunds are credited to the original method of payment.

3. Exceptions

• No refunds for missed pickups or customer no-shows.
• Promotional or discounted bookings are non-refundable.
• Cancellations outside the defined policy terms are not eligible for refund.

4. Contact Us

For questions or refund-related assistance, feel free to reach out:

Email: contact@tezztravels.com

Phone: +91 83681 54854